Day: May 22, 2020

Wendy's started in 2016 with a competitive edge by testing restaurant label technology, a new mobile app, and self-service kiosks, and showing how fast service chains must evolve to keep up. The fast-food chain has tried several new mobile initiatives in Columbus, OH, and in some restaurants. Wendy's fans can expect to see the new 2.0 app later this year, while store staff can expect a regional...

I recently interviewed a journalist from Fast Company. I wrote an article about efforts to employ workers with disabilities and introduced Walgreens as an innovative employer. Walgreens invited the journalist to his sales center in Windsor, Connecticut, to meet executives and visit the facilities. It has become a means for the media to search for examples of how companies can employ people with...